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FAQ
Frequently Asked Questions
Quick answers to the most common questions about Finance Frank.
Getting Started
What is Finance Frank?
How do I create an account?
What does Finance Frank cost?
What devices can I use Finance Frank on?
Entities & Accounts
What is an entity?
How many entities can I manage?
Can I switch between entities?
Transactions & Categorisation
How do I import transactions?
How does AI categorisation work?
Can I edit or re-categorise transactions?
Frank AI
What can I ask Frank?
Is my data shared when I use Frank AI?
Billing & Subscription
What are the available plans?
How do I upgrade or downgrade my plan?
How does collaborator billing work?
Can I cancel my subscription?
Security & Privacy
How is my data protected?
Do you sell my data?
Can I delete my account and data?
Advanced Features
What is the CGT Dashboard?
How does the Super Strategy calculator work?
Can I track money flows between my entities?
How does property analysis and negative gearing work?
What are the Rate Impact and Refinance calculators?